Privacy policy

Last updated: September 2026

Who we are

This website, phoenixrisingcn.com, is operated by Shenzhen Phoenix Rising Technology Co., Ltd. (深圳市凤凰崛起科技有限公司, Unified Social Credit Code 91440300MADG73271W), registered at Room 716, Building 1, No. 1452 Guanguang Road, Fucheng Subdistrict, Longhua District, Shenzhen, China ("Phoenix Rising", "we", "us"). This policy explains what information we collect through the website and how we use it.

Information you give us

When you send an inquiry through our contact form or by email, we receive the details you choose to share. This usually includes:

• your name, company, email address, phone or WhatsApp number and country;
• information about your product, project, quantities and timeline;
• any files or documents you send us later by email.

How we use it

We use this information only to reply to your inquiry, prepare quotations and proposals, manage projects you place with us, and keep records of our business communication. We do not sell your information, and we do not use it for unrelated marketing without your permission.

Confidential project information

We treat designs, drawings, specifications and business plans you share with us as confidential. We share them only with people and suppliers who need them to work on your project, and only to the extent necessary. A separate non-disclosure agreement can be signed on request.

Cookies and local storage

This website does not use advertising or tracking cookies. It stores one small preference in your browser, the city you choose in our time-zone tool, so the tool remembers it on your next visit. You can clear it at any time in your browser settings.

Fonts and code libraries are loaded from third-party content delivery networks (Google Fonts, cdnjs and jsDelivr). These services receive technical information such as your IP address when your browser requests these files.

How long we keep information

We keep inquiry and project records for as long as needed to serve you and to meet our legal and accounting obligations, and then delete them.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you by contacting us. We will respond within a reasonable time.

Contact

For privacy questions, contact us at or through our contact page.